The conversation lives on the thing it’s about
Not one giant inbox. There’s a general thread per client, plus its own thread on the quote, the contract, the project and the file. Nobody has to explain which job they mean.
Customer operations for service businesses
Run the company.
Win the work.
Nexinext runs the team, the day and the numbers — the tasks and the clock, the departments and who sees what, the margin on every account. Then it carries a client from the first message to the signed contract and the paid invoice. Your client isn’t emailed a PDF. They’re in the workspace with you, on their phone, and they never cost you a seat.
14 days of full Pro. No credit card. Then Free — not a dead account.
Two engines. One client.
Engine one
Run the company
You have the work. You need the team, the day and the margin under control.
- ›Departments, org chart, and who is allowed to see what
- ›Tasks, dependencies, a timeline and a one-tap timer
- ›A live leaderboard for verified work, and margin per account
Engine two
Win the work
You have capacity. You need more customers, and you need them to pay faster.
- ›Instagram DMs and Gmail become tracked, scored leads
- ›Quotes they approve online, contracts they sign online
- ›Invoices paid by card — CFDI 4.0 stamped in Mexico
Whichever engine you start with, your client is already inside it.
Approves the quoteSigns the contractTalks in the threadReviews the filePays the invoiceNever costs a seat
Engine one · Run the company
The team, the day, and the margin
Once the work is won, someone has to run it. Assign it, clock it, scope who sees it, and know at the end of the month whether it was worth doing.
01
Assign the day
Tasks with dependencies, a Gantt-style timeline for the whole team, and appointments that don’t collide. Start from a project template so the same job is set up the same way every time.
02
Put a clock on it
A one-tap timer on any task — on the job site, from a phone. Hours roll straight into the invoice, and you get an alert before you burn through the hours you promised.
03
Map the org
Departments and a reporting hierarchy that scope who sees what, so a rep isn’t reading payroll and a designer isn’t reading the pipeline. Every cost lands on the team that spent it.
04
Automate the follow-through
When something happens, run what should happen next — send the templated message, award the points, move the stage. An automation adds and informs: it never decides, never approves, never destroys, and never moves money.
05
Know if it was worth it
Budget against actual per department, receivables bucketed by age, and clients sorted by what they actually leave you — ending in one sentence you either like or you don’t.
The part nobody else ships
Work that pays off
The work your team already does becomes streaks, badges, and a live race — with bonuses your own payroll pays.
Only verified work scores
Points come from outcomes a client or a second person confirmed. Creating a task is worth zero, forever — it isn’t in the vocabulary, so no configuration can make it score.
A race, not a spreadsheet
Standings move live as deals close, scoped per department, so a rep never competes against a designer.
Bonuses someone approves
A decider reviews every award before it counts. You pay it through payroll, the way you already do. Nexinext never moves money.
Streaks and badges are on Pro. Bonus programs, the leaderboard and the Race are Business — that layer touches money.
Where both engines meet
One record. Three views.
You see the money. Your team sees the work. Your client sees their side of the very same record — and can act on it. Nothing is exported, attached, or re-keyed.
Your whole team answers as one company
Any employee can pick up any thread — and every message still carries the individual name of who wrote it, on both sides. Cover for a colleague without the client noticing a handoff.
A portal that tells them what you need
Your client’s home sorts itself by urgency: the overdue invoice and the unread message float to the top, above the quote awaiting their decision, the contract to sign and the file to review. They stop asking you what’s outstanding.
Support that isn’t your inbox
A shared ticket queue with public replies your client reads and internal notes they never see. Solve it, and a reply from them reopens it automatically.
No account? It still works
Send a quote or invoice to any email. They get a secure link — and an SMS if you have their number — where they can read it, download the stamped CFDI, and pay by card as a guest. The invitation to join rides along.
Clients never cost a seat
You pay for your own seats. Invite as many clients and their team members as you like, on any plan including Free. On Business, AI can draft a reply from the thread — grounded in that thread only, and never sent until you send it.
Engine two · Win the work
From the first hello to the paid invoice
Follow one client all the way through — five steps, and never a second tool.
01
Win the client
Every prospect on a visual pipeline, scored hot to cold. Connected Gmail and Instagram feed the timeline, and AI drafts the outreach from your own inbox.
02
Send a quote they approve online
Build an itemized estimate in minutes. Your client reviews it in their own portal, asks a question on the quote itself, and approves in one click.
03
Get it in writing
Send an e-signable contract from a template. Both sides get a signed PDF, with the IP, timestamp and device captured alongside it.
04
Turn approved work into money
Convert the quote to an invoice in one click — or put the client on a retainer that bills itself every month.
05
Let them pay in a tap
They pay by card from the portal, their phone, or a tokenized link with no account at all. In Mexico the CFDI is stamped and the REP follows every payment.
Start free
No credit card required.
On the job
Same app. Same power. Any screen.
The phone runs the day. The desk runs the books. The quote is approved on the job site and the office sees it before the truck is loaded — and your client gets the app too.
One record, not six copies
Six tools can’t hand the quote to the invoice
A CRM, an e-signature tool, an invoicing tool, a project tracker, a time tracker and a help desk. None of them can make the quote your client approved become the invoice they pay, because it was never the same record. You re-key it. Then you pay six bills on six different days — and not one of them is a place your client can log in.
CRM$29 / seat
E-signature$15 / seat
Invoicing$19 / seat
Project tracking$24 / seat
Time tracking$12 / seat
Help desk$21 / seat
Nexinext Business$59 / seat
Every client you inviteFree
Category prices are illustrative, competitor-neutral placeholders.
Teams of 10 or more
Book a walkthrough
Tell us how your team is set up and we’ll show you the parts that matter for it — departments and scoped visibility, the timeline, the automations, the numbers. Thirty minutes, no slides.
Email us at hello@nexinext.com
Ready when you are
Start with one engine. Turn on the other when you need it.
Set up your workspace in minutes, invite your first client at no seat cost. No credit card.
From now to next.